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How can I book a branch appointment?

You can book a branch appointment by visiting a branch (opens in a new window) or contacting us (opens in a new window), however an appointment is not always necessary.

Unless you are looking to book an appointment with a mortgage adviser or premier banking manager, your appointment will be conducted over the phone.

Appointments are not needed for transactions like paying a bill, cancelling a card or changing your address. These can be done via Digital Banking or Telephone Banking provided you are enrolled. If you aren't enrolled, you will need to fill out the registration form (opens in a new window).

Appointment with a Mortgage Adviser?

Here is how you can book an appointment with a Mortgage Adviser.

Appointment with your Premier Banking Manager?

Here is how you can book an appointment with your Premier Banking Manager.

Appointments for anything else will only be conducted by Telephone or Video Banking during the current coronavirus incident

You need an appointment for the following to ensure we have the right member of staff to help you:

  • A free Financial Health Check of all your accounts
  • Adding additional parties to accounts
  • A review of all your accounts
  • Discussing paying off existing products such as loans or credit cards
  • Applying for new products

Book an appointment (opens in a new window)