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How can I check the progress of an account application I submitted online?

If you would like to check the progress of a recently submitted online application for a new current account, savings account, credit card, loan or overdraft, please contact:

For Current or Savings accounts

We offer 24/7 application support online via Cora, our digital assistant, and our friendly webchat team. Simply click the Cora button below and ask 'help with my account application' and select the current or savings account.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

You can also do this in the mobile app by tapping 'Help' on the homescreen, followed by ‘Message us’.

Royal Bank of Scotland application helpdesk (Loans, Overdrafts or Credit Cards)

Royal Bank of Scotland application helpdesk
0345 3030 344
Minicom: 0800 027 1398
Open Monday to Friday 9am - 5pm, closed Sat-Sun.
(Opening hours may vary on Public Holidays)
Calls may be recorded.

Loan or Overdraft - option 3
Credit Card - option 4