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I am going abroad and don't want my card to be blocked, what should I do?

If you intend to use your personal debit or credit card abroad it is best that you let us know. Telling us in advance that you're travelling will notify our transaction monitoring systems you will be using your debit or credit card abroad. This will significantly reduce the likelihood of your transactions being blocked.

Let us know you will be using your debit or credit card abroad

If you are signed up for Digital Banking, you can log on and register the details of your trip yourself by completing the online form. It only takes a few minutes.

All you need to do is select 'Cards' from the left hand menu and register your travel plans in the 'Using your card abroad' section.

For debit cards select ‘Register your travel plans for your debit card ‘and for credit cards select ‘Register your travel plans for your credit card’.

Alternatively, for your debit card you can also choose 'Debit card abroad' from the 'Our products' menu and fill in the details of your trip. This is on the right hand side of the page.

To register your travel plans for your credit card you can also log on to Credit Card Services.

Card services
0370 907 0010 (overseas +44 1268 508018)
Minicom: 0800 141 3999
Open 24 hours a day.
Calls may be recorded.
Call charge information.

You can also call Telephone Banking (opens in a new window) or pop in to your local branch where our staff would be happy to help do this for you. Just make sure you let us know at least 24 hours in advance.

You should make a note of our numbers before you travel, so that you can get in touch with us easily if you need to.

Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).