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When will I need to use my card-reader?

When you are banking online you may be asked to use your bank card and card-reader when you:

  • Make a payment for the first time
  • Create or amend a standing order
  • Change your security number or password that you use to log on to Digital Banking
  • Update personal details

However, you do not need to use your card-reader to simply log on to Digital Banking.

For further information on card-readers see rbs.co.uk/reader (opens in a new window).