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How can I amend a standing order?

You can amend a standing order on Digital Banking, by contacting telephone banking or by going in to a branch.

Amend a standing order online

  1. Log in to www.rbsdigital.com (opens in a new window) at www.rbsdigital.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section, select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
  5. If required amend the payee details and then select 'next'
  6. If required amend the payment details and then select 'next'
  7. Please select 'Confirm' to complete your request.
  8. Confirm the details are correct and if required authorise the changes using your card-reader
  9. Select 'Confirm' button to complete

Please note: You may need a card-reader and a card you can use with that reader to complete this process.

We require at least 2 working days' notice to amend your standing order online.

Amend a standing order over the phone or in branch

You can amend a standing order up to close of business on the working day before a payment is due to leave by using telephone banking or by visiting a branch.

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Telephone banking
Customers in Scotland
Personal - 03457 242424 (Overseas +44 131 5498888)
Business - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160

Customers in England and Wales
Personal - 0345 9000400 (Overseas +44 131 2420017)
Business - 0345 3070900 (Overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.

Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).