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How do I delete a payee?

To delete a payee that you don't use any more:

  1. Log in to your Digital Banking service at www.rbsdigital.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. Under the 'Make a payment or transfer' heading select 'Manage payees'
  4. Click on the Payee you want to delete. The Payee details will then be highlighted
  5. Click on the 'Delete Payee' button. The full Payee details will be displayed
  6. Click 'Confirm' if the details shown are of the Payee you want to delete

You should now see confirmation that your payee has been deleted.

To avoid the possibility of a payment being sent to an incorrect person or company, it is worth checking your list of payees every so often and deleting any that you no longer need.