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I've forgotten my Customer Number

Your Customer Number, given to you when you signed up for Digital Banking is your date of birth (ddmmyy) followed by your unique number which identifies you to the bank. So for example if your date of birth is 9th March 1967 then your Customer Number would start 090367 followed by up to 4 numbers.

If you can't recall your Customer Number simply complete our www.rbsdigital.com/default.aspx?refererident=82B83F0CF7FF58670ED7B0A496DF6CDFFBAF1033&cookieid=33487&noscr=false&InnerPage=OLE&CookieCheck=2012-11-22T13:34:00&IsReenrolment=1" target="_blank" title="Opens in a new window">Digital Banking application form.

You will be shown your Customer Number on screen when the details you give on the application match those we hold on record. You may then be able to access your accounts instantly.

If you can't recall your Customer Number, you can also find it within the 'More' menu of your Mobile app under 'My Customer Number'.

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