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How do I reclaim funds I have sent to an incorrect payee?

To reclaim funds you have sent to an incorrect payee you will need to chat with us.

We recommend that if you know the person you have paid the money to, you contact them direct first. This is often the simplest option.

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For direct help with this now, chat with one of our team

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If the payment was made online please contact our Digital Banking helpdesk.

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