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How do I remove adverts and marketing when banking online?

Your information comprises all the financial and personal information we hold about you and your transactions.

As a Royal Bank of Scotland customer you naturally expect the very best service we can give you. To do this we use your information to assess and process applications, provide you services, recover debt, prevent and detect crime as well as keep you informed of additional services, benefits and offers that may be suitable to you.

Messages about additional services, benefits and special offers may be shown in your messages, banners or pop-ups in your Digital Banking. If you would prefer not to receive these personalised offers, you can turn these off in your Digital Banking:

  1. Log into Digital Banking
  2. Select 'Your details' in the left hand menu
  3. Select 'Set your Marketing preferences'