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I haven't received my Digital Banking activation code, what can I do?

You'll need an Digital Banking activation code when you register, re-register or open an account with us. We'll send you your code by text message if you have a UK mobile number, or by post.

If we already hold your details on file, you should receive your activation code by text within 48 hours

If we don't hold your details, or your details have recently changed, the code will be sent by post.

If you haven't received your activation code within 7 working days then please contact us (opens in a new window).