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Can I turn off paper statements?

You can opt-out of receiving paper statements for selected accounts.

  1. Log in to Digital Banking at www.rbsdigital.com (opens in a new window)
  2. Select 'Paperless setting' from the main menu
  3. Follow the on screen instructions

You can also opt-out of receiving paper statements in branch or by using our telephone banking service provided you are registered.

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If you want to stop receiving credit card statements by post, you can do this through Credit Card Online Services. Find out more about Credit Card Online Services (opens in a new window).