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How do I order a copy of a cheque?

You can call our Telephone Banking Team and request this over the phone, or you can write to us; but please make sure you include the following information in order for us to process this as quickly as possible:

  • Your Sort Code & Account Number
  • Cheque number
  • Amount
  • Date of debiting
  • Beneficiary’s name

Telephone banking
03457 242424 (overseas +44 131 5498888)
Minicom: 0800 404 6160
Open 7 days a week 8am-8pm (Automated service 24/7).
Calls may be recorded.
Call charge information.

Royal Bank of Scotland branch locator
The Government has announced new measures to slow the spread of coronavirus. To help us all stay safe and well, our branches will be operating reduced opening hours and we will only be able to support you with critical banking needs. Our branches will be open from 10am to 3pm.

Find your nearest branch using our branch locator (opens in a new window).