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How do I order a copy of a cheque?

You can call our Telephone Banking Team and request this over the phone, or you can write to us; but please make sure you include the following information in order for us to process this as quickly as possible:

  • Your Sort Code & Account Number
  • Cheque number
  • Amount
  • Date of debiting
  • Beneficiary’s name

Telephone banking
03457 242424 (overseas +44 131 5498888)
Minicom: 0800 404 6160
Open 7 days a week 8am-8pm (Automated service 24/7).
Calls may be recorded.
Call charge information.

Royal Bank of Scotland branch locator
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