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You don't recognise my UK postcode for an account application, what should I do?

If you’ve entered your UK postcode and selected ‘Find my address’ and it’s not recognised, then you can select ‘enter your address manually’ and manually enter your details.

Only UK addresses can be used for an account application.

If you’ve tried to enter your postcode manually and you’re still unable to proceed with your application, please contact our application helpdesk:

Royal Bank of Scotland application helpdesk
0345 3030 344
Minicom: 0800 027 1398
Open Monday to Friday 9am - 5pm, closed Sat-Sun.
(Opening hours may vary on Public Holidays)
Calls may be recorded.

Current or savings account - option 2
Loan or overdraft - option 3
Credit card - option 4

If you want to apply for a new account and live within the EU, you can find more information on how to apply for an account by visiting Bank Accounts for those living outside the UK but within the EU. (opens in a new window)