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I have received a letter/email saying I am using my overdraft a lot and I may be able to save money – why have I received it?

Royal Bank of Scotland is always reviewing how its customers use their accounts to see if there are any other ways we can help. Because you have been making repeated use of your overdraft, we contacted you to see if we could help you save money you're currently paying in interest and fees.

I am worried I have received this letter/email, what can you do to help?

Please call us or visit your local branch if you are concerned and we can discuss ways to help you. If you're worried, you can also get free and independent debt advice from,, or call StepChange Debt Charity on 0800 138 111.