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Account nickname functionality within Mobile and Digital Banking

We know fraudsters are taking advantage of coronavirus. To help protect you we have turned off the account nickname functionality within Mobile and Digital Banking until further notice. Please accept our apologies for any inconvenience this may cause. If your account nickname has been changed and it wasn’t you who requested this then this is fraud and you should contact us immediately.

Please remember: we’ll never contact you unexpectedly and ask you to move money to another account or provide your security details. For more information and support please visit our security centre (opens in a new window).