Ask a question

How do I change my loan payment date?

You can now request to change the day you pay your loan direct debit.

If you pay your loan by direct debit we are able to amend this over the phone.

If you pay your loan by standing order you can change this in Digital Banking however you must also call us to let us know you would like to change the payment date.

This could be suitable if you've recently started a new job and your salary date has been changed.

We will normally be able to process your request during the call, unless you call us within 3 working days of your current payment date.

You may be required to make 2 payments in the same calendar month. You may be able to avoid this. Our lending team are here to help and support you, so you can choose the most appropriate loan payment date.

Existing loans
0800 148 8331
Relay UK: 18001 0800 148 8331
Open Monday to Friday 8am - 8pm (excluding bank holidays), Saturday 9am - 3pm

Alternatively, you can visit a branch.

Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).