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How can I go paperless?

If you are an existing Digital Banking customer you can go paperless and view your statements at anytime. Millions of our customers use this fast and secure way to manage their accounts, keeping everything in one place. We can also send you an email to let you know when your statement is available to view online.

It's simple to go paperless right now, just:

  1. Log in to Online Banking at www.rbsdigital.com (opens in a new window)
  2. Select 'Statements'
  3. Click 'Stop or start paper statements' and select the accounts you wish to receive paperless statements for

Statements can also be downloaded any time you want if you require printed versions for anything.

If you are a Bankline customer then please approach your normal service contacts that will be able to take forward any requests here.