How can we help you?

If your application has come back offering you a different account there could be a number of reasons. These could include your own personal circumstances or your credit score.

All applications for any account will go through a credit check. This will help us decide which account you will be able to have. For more information on your own credit score please visit:

www.equifax.co.uk (opens in a new window)
or
www.experian.co.uk (opens in a new window)

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Digital Banking or our website