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How can I check my Rewards balance?

This is the total of the Rewards that you've earned and that can be redeemed or exchanged. Available rewards can be redeemed as soon as your balance is the equivalent of £5 or more (unless otherwise stated).

Pending Rewards take up to 35 days following your eligible transaction to be added to your available balance.

You can view your Rewards balance in Digital Banking the Mobile Banking app or in MyRewards.

MyRewards also allows you to:

  • see your personalised offers, where you can earn 1% or more at Reward retailers.
  • exchange your Rewards for money, trading up with our Reward retailers or donating your Rewards.