To order a cheque book or a paying-in book:
- Log in to your Digital Banking service at www.rbsdigital.com
- Select 'Payments and transfers' from the left hand menu
- Under the 'Credit/cheque books' heading select either 'Order cheque book' or 'Order paying-in book'
- Choose which of your accounts you wish to order against and click 'Next'
- Click 'Confirm' to place your order
Please note: If the account you are trying to order a cheque or paying-in book for is not listed, then your cheque/paying-in book preferences have not been recorded for that account and you will need to contact Telephone Banking to place your order.
Personal Customers - 03457 242424 (Overseas +44 131 5498888)
Business Customers - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160
Open 24 hours a day.
Calls may be recorded.
Call charge information.
Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.