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What happens if the debit or credit card that I have registered for Apple Pay is lost or stolen?

You can remove the ability to make payments from credit and debit cards using Apple Pay on your iPhone or iPad by visiting iCloud or you can call our dedicated Apple Pay Support Team.

If your debit or credit card is lost or stolen:

Digital Wallet support (Apple Pay/Android Pay)
Debit and credit cards: 0345 307 3336
overseas: +44 (0)161 930 8554
Open 8am - 6pm Monday to Saturday (excluding Christmas Day and New Year's Day)
Calls may be recorded.

Call charge information.

Please have your Customer Number & security number ready when you call. These are the same details you use to log in to Digital Banking.