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How do I change the PIN for my debit card?

Changing your debit card PIN

You can change the PIN for your debit card at any Royal Bank of Scotland, NatWest or Isle of Man Bank cash machine. Simply insert your card and follow the on-screen instructions. Please choose your new PIN carefully and don't share it with anyone else.

Forgotten your debit card PIN?

You can order a PIN reminder online:

  1. Log in to Digital Banking at www.rbsdigital.com (opens in a new window)
  2. Select 'Cards' from the main menu.
  3. In the 'Manage your debit card' section select 'Get a PIN reminder' from the menu.
  4. Enter the last 5 digits of your Royal Bank of Scotland debit card and your date of birth into the online form.
  5. Select 'Submit' and one will be sent to you within 3-5 working days.

You can also do it on your app:

  1. Log in to the app and select your account.
  2. Tap 'Manage my card'.
  3. Choose 'PIN services' then 'PIN reminder'.
  4. Fill in the form and tap 'Submit' to receive your PIN reminder.

Forgotten your credit card PIN?

If you have forgotten the PIN for your credit card please call the number on the back of your credit card. Calls may be recorded.