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What is Safe Custody?

Personal and Premier banking customers cannot deposit any new items but items already in safe deposit are unaffected.

There is a charge of £10.00 to view an item that is held in safe custody. This fee is charged each time the item is viewed.

Safe Custody Service Fees

Boxes / Parcels up to 508mm x 382mm x 305mm £45 including VAT
Boxes / Parcels larger than 508mm x 382mm x 305mm £65 including VAT
Sealed Envelope £25 including VAT
Holding Wills £20 including VAT

These charges are applied yearly between November and January. It will appear on your statement as "CHG" with the corresponding amount listed above.

For further information or to arrange viewing/withdrawing your safe custody item, please contact a branch

Royal Bank of Scotland branch locator
The Government has announced new measures to slow the spread of coronavirus. To help us all stay safe and well, our branches will be operating reduced opening hours and we will only be able to support you with critical banking needs. Our branches will be open from 10am to 3pm.

Find your nearest branch using our branch locator (opens in a new window).