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Can I activate a new card for my savings account online?

If you are receiving a replacement card for your savings account you shouldn't need to activate it unless you are also receiving a replacement PIN.

Should you need to activate your card for your savings account you can do so online. The process is identical to that for activating a new debit card.

  • Log in to your Digital Banking service at www.rbsdigital.com (opens in a new window)
  • Select 'Cards' from the main menu
  • Then from the 'Debit cards' section click on 'Activate a new debit card'
  • Follow the on screen instructions

You can also activate your card by contacting us or by visiting a branch.

Telephone banking
Customers in Scotland
Personal - 03457 242424 (Overseas +44 131 5498888)
Business - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160

Customers in England and Wales
Personal - 0345 9000400 (Overseas +44 131 2420017)
Business - 0345 3070900 (Overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.


Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).