Looking for answers
Ask a question

How do I set up Alerts?

To set up Alerts on your account:

  1. Log into Digital Banking at www.rbsdigital.com (opens in a new window)
  2. From the main menu select the 'Alerts' option.
  3. From the 'Alerts' page select the 'Manage alerts' button
  4. You will then be able to view and amend the alerts on your account.

If you cannot see a 'Manage alerts' button you will need to provide us with your email address and/or your mobile phone number using the 'Your details' section of Digital Banking.

Please note: if you have provided us with a valid UK mobile number, then you will automatically receive Activity Alerts.

You can also register for or amend your Alerts using telephone banking or by visiting one of our branches.

Telephone banking
Customers in Scotland
Personal - 03457 242424 (Overseas +44 131 5498888)
Business - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160

Customers in England and Wales
Personal - 0345 9000400 (Overseas +44 131 2420017)
Business - 0345 3070900 (Overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.

Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).