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How will I know if my card application was successful?

We'll usually give you a decision in around a minute. However, it can take up to nine working days to complete the application process.

If you've not heard from us by then, please call Credit Card Services.

Card services
0370 907 0010 (overseas +44 1268 508018)
Minicom: 0800 141 3999
Open 24 hours a day.
Calls may be recorded.
Call charge information.