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Can you help understand the deceased's accounts?

At this difficult time, we want to make things as easy as possible for you.

If you've never dealt with household bills or need help understanding direct debits, a branch will be happy to assist you.

We would advise that you organise to see a customer adviser in order to assess the accounts that remain open and how best to manage these going forward.

Royal Bank of Scotland branch locator
The Government has announced new measures to slow the spread of coronavirus. To help us all stay safe and well, our branches will be operating reduced opening hours and we will only be able to support you with critical banking needs. With immediate effect all our branches will be open Monday to Friday 10am – 1pm.
Some branches have had to close, please see our Branch Closures notice (PDF) for further information on branch closures.

Find your nearest branch using our branch locator (opens in a new window).