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How can I check the progress of an account application I submitted online?

If you would like to check the progress of a recently submitted online application for an account, credit card, loan or overdraft, please call our application helpdesk and select the appropriate option.

Royal Bank of Scotland application helpdesk
0345 3030 344
Minicom: 0800 027 1398
Open Monday to Friday 8am - 8pm, Saturday 8am - 6pm, closed Sunday
(Opening hours may vary on Public Holidays)
Calls may be recorded.

Current or Savings account - option 2
Loan or Overdraft - option 3
Credit Card - option 4