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How can I check the progress of an account application I submitted online?

If you would like to check the progress of a recently submitted online application for a new current account, savings account, credit card, loan or overdraft, please call our application helpdesk and select the appropriate option.

Royal Bank of Scotland application helpdesk
0345 3030 344
Minicom: 0800 027 1398
Open Monday to Friday 9am - 5pm, closed Sat-Sun.
(Opening hours may vary on Public Holidays)
Calls may be recorded.

Current or Savings account - option 2
Loan or Overdraft - option 3
Credit Card - option 4