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What should I do if I notice suspicious transactions on my account?

If you suspect that you've been the victim of fraud or you notice any suspicious transactions on your accounts, please report this to us by calling.

Telephone banking
Personal - 03457 242424 (overseas +44 131 5498888)
Open 7 days a week 8am-8pm (Automated service 24/7).

Business Customers in Scotland - 0345 6002230 (overseas +44 131 5498888)
Minicom: 0800 404 6160
Business Customers in England and Wales- 0345 3070900 (overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.

Royal Bank of Scotland credit cards
Personal credit cards: 0800 161 5153
overseas: +44 345 300 4350
Business credit cards: 0800 161 5164
overseas: +44 345 300 4351
Open 24 hours