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Which account will Get Cash debit and how can I change this?

Your Get Cash withdrawal will be taken from your main account, usually your primary current account, unless you don't have an active debit card (in which case if you have another account with an active debit card, this will be selected).

To see which account you have linked, simply click the Get Cash icon within your app and your account details will be shown on screen.

If you do not have sufficient funds you could to transfer from another account to this one.

The Get Cash facility will not be available if there are insufficient funds in the account.

To change the account you would like Get Cash to debit, your main account, please contact us asking us to change your main account indicator on our systems.

Telephone banking
Customers in Scotland
Personal - 03457 242424 (Overseas +44 131 5498888)
Business - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160

Customers in England and Wales
Personal - 0345 9000400 (Overseas +44 131 2420017)
Business - 0345 3070900 (Overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.