To pay a bill or make a payment to a company or supplier, you will first need to add them as a payee. To make it easier to set a payee up, a number of bill issuers are already listed in our bill categories for you to select, however you can also add any bill issuer as a payee provided you know their sort code and account number.
To add a payee:
- Log in to Digital Banking at www.rbsdigital.com
- Select 'Payments and transfers' from the left hand menu
- Select 'Make a payment or transfer' under the 'Make a payment or transfer' heading
- Select 'Pay someone new'
Start typing the company name. If it's a company we know, select their name from the list of suggestions and we'll fill in their account information for you.
Please note: You may require a card-reader and a card you can use with that reader to complete this process.
Most bill issuers now include an account number and sort code on their bill for payments made via Digital Banking or Telephone Banking. Before paying a bill please make sure you have used the correct reference. This is normally your customer reference or account with your bill issuer.