A card-reader is a security device needed by all Digital Banking customers (Personal, Private and Business) which looks a lot like a small, hand-held calculator. It's battery-powered and you don't need to attach it to your computer. It works by simply reading the security chip on your card.
There are buttons on the device which you will not always use, however we've designed the card-reader so that it's ready for any future developments.
A card-reader will give you peace of mind that you can bank online with us safely - at all times and wherever you are. Your card-reader helps to protect you from the stress and inconvenience of online hijacking, identity theft and money being taken from your accounts without your knowledge.
When you are banking online you may be asked to use your debit card and card-reader. If you don't have a debit card then we will have provided you with a card that can only be used in the card-reader.
- Make a payment for the first time online via a payment instruction that you set up over the phone or in a branch
- Set up or change a single or regular payment instruction
- Create or amend a standing order
We will never ask you to use your card-reader to log in to Digital Banking, and we will never phone you to ask for your card-reader details.
For further information on card-readers see rbs.co.uk/reader.