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Do you have a list of statement abbreviations?

Below are the most common abbreviations for transaction types that may be shown on your bank account statement.

  • BAC - Automated Credit
  • BGC - Bank Giro Credit
  • BSP - Branch Single Payment
  • C/L - Cashline/Cash machine
  • CDM - Cash & Deposit Machine
  • Charge - Previously displayed as CHG
  • CHP - Payment by CHAPS transfer
  • CHQ - Cheque
  • C/R - Credit Remittance
  • CUI - Centralised Unpaid In (Unpaid Cheque)
  • CWP - Cold Weather Payment
  • D/D - Direct Debit
  • DIV - Dividend
  • DPC - Direct Banking by PC
  • DR - Account Overdrawn or Debit Item
  • DWP - Department for Work and Pensions
  • FGN CSH FEE - Foreign Cash Fee
  • FGN PUR FEE - Foreign Purchase Fee
  • IBP - Inter-Branch Payment
  • INT - Interest
  • ITL - International
  • NDC - Non Dividend Counterfoil
  • N-S TRN FEE - Non Sterling Transaction Fee
  • POC - Post Office Counters
  • POS - Point of Sale/Debit Card Transaction (if you don't recognise the retailer name, we might be able to help you)
  • S/O - Standing Order
  • SBT - Screen Based Transaction
  • TFR - Transfer
  • TLR - Teller Transaction
  • TSU - Telephone Banking
  • VRATE - Visa Payment Scheme Exchange Rate

If you need any further information regarding a specific transaction on your account please call telephone banking or contact your branch.

Telephone banking
Customers in Scotland
Personal - 03457 242424 (Overseas +44 131 5498888)
Business - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160

Customers in England and Wales
Personal - 0345 9000400 (Overseas +44 131 2420017)
Business - 0345 3070900 (Overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.

Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).