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How can I use WebChat?

WebChat is a form of real-time online communication between you and one of our service advisors based on typed text.

If you have been unable to find an answer to your question using our frequently asked questions or through our Digital Banking 'How to' Videos, you may find it useful to chat to us online.

You may also be invited to WebChat with us if we think you need assistance with Digital Banking, or if you are completing an application. Some of our Frequently Asked Questions contain a 'Chat now' button where you can start a WebChat.

When you are logged in to Digital Banking you can chat with us by opening the 'Need help?' panel to the right of your screen and selecting 'Chat Now'.

Should you need to contact us for anything else please Contact Us (opens in a new window).