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How do I book an appointment with a mortgage advisor?

You can book an appointment with a mortgage advisor by calling Telephone Banking.

If you are looking to find out more about how much you can borrow (opens in a new window), our mortgage products (opens in a new window) and applying online please visit:

Telephone banking
Customers in Scotland
Personal - 03457 242424 (Overseas +44 131 5498888)
Business - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160

Customers in England and Wales
Personal - 0345 9000400 (Overseas +44 131 2420017)
Business - 0345 3070900 (Overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.

If you are a Private Banking customer please call us.

Royal Bank of Scotland Private
0333 202 3332
Overseas: +44 131 278 3507
Minicom: 0800 027 1398
If you are based in England or Wales please call 0345 301 4723
Open 24 hours

Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).