Looking for answers
Ask a question

Can I make a payment in the mobile app using just an account number and sort code?

You can make a payment in the mobile app using just an account number and sort code, and you don’t need to set up the payee in Digital Banking first.

  1. From the Home screen, select the 'Pay' button from the account you would like to make the payment from, followed by 'Make a payment'.
  2. Choose ‘Select Payee’ and ‘Pay someone new’
  3. You can make payments to friends, family and bill payments

Find out more information on making bill payments within the Mobile app

With ‘Pay someone new’ you can send a maximum of £500 in a single payment. If you are making a number of smaller payments the sum of all such payments cannot exceed £500 in a working day. You can make up to five payments in the same period. The recipient will not appear in your saved payees.