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How do I find out what account type I have?

You can find out your account type in your Digital Banking service:

  1. Log in to Digital Banking at www.rbsdigital.com (opens in a new window)
  2. From 'Account summary' select the account in the 'Personal accounts' section that you are interested in
  3. Select the option 'View account details' to see your account name, account type, account number, sort code and bank address
  4. If you have multiple accounts you may need to expand the account row to see 'View account details'

To find out more about your account and your benefits visit Manage your Current Account (opens in a new window)

To find out more about any other accounts you may have visit:

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Telephone banking
Customers in Scotland
Personal - 03457 242424 (Overseas +44 131 5498888)
Business - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160

Customers in England and Wales
Personal - 0345 9000400 (Overseas +44 131 2420017)
Business - 0345 3070900 (Overseas +44 131 2420017)
Minicom: 0800 068 1289

Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.

Royal Bank of Scotland branch locator
Find your nearest branch using our branch locator (opens in a new window).