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How do I make a payment or transfer using the mobile app?

To make a payment or transfer using the mobile app please follow these instructions based on what type of device you are using:

Make a payment

  1. From your chosen eligible account, select the 'Pay' button from the Home screen, or 'Payments' from the account menu.
  2. Select 'Make a payment'.
  3. Tap on 'Choose payee' and then 'Pay someone new'.
  4. Enter the payee’s name, account number and sort code, and then tap Continue
  5. Enter a reference and choose the amount and date.

Transfer between accounts

  1. From your chosen eligible account, select the 'Transfer' button from the Home screen, or 'Make a transfer' from the account menu.
  2. Choose which account you would like to transfer to and the amount.
  3. Select 'send now' or 'send later' then 'Make a transfer'.

Other mobile payment options