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How do I turn off paper payment advices on Bankline?

If you are happy with the information provided on Bankline and would like to stop receiving your paper payment confirmations and advices please print and complete our Payment Advice & Confirmation Paper Suppression form (PDF, 36KB) to opt out of this service.

This form must be signed in accordance with the authority held by the bank and posted to:

Payment Advice Team
The Royal Bank of Scotland
Waterside Court
Western Avenue
Chatham Maritime

Alternatively you can fax the instruction to 01634 895387

Please allow at least ten working days for the paper advices to stop.

Please note: If you are a SWIFT customer you should contact your client service manager if you wish to stop receiving paper payment advices.