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How do I update my mobile number?

Having accessed your Digital Banking service at www.rbsdigital.com (opens in a new window), you'll need a card-reader to change your mobile phone number. If you don't have a card-reader, you'll need to order one.

Step 1

Select 'Your details' from the main menu.
Then select 'Update mobile phone number' from either the 'Amend personal details' or 'Amend business details' section.

Type in your new number into the 'New mobile number' box. Then retype your new mobile number in the 'Repeat new mobile number' box. Select the 'Next' button.

Step 2

The new mobile phone number you entered will now be displayed to you. Check to make sure the mobile number is correct. Authorise the change with your Card-Reader. Then select the 'Confirm' button.

Step 3

This page will confirm your mobile phone details have been changed.

You can also update your personal or business email address within the 'Your details' section.