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How do I find out what account type I have?

You can find out your account type in your Digital Banking service:

  1. Log in to Digital Banking at www.rbsdigital.com
  2. From 'Account summary' select the account in the 'Personal accounts' section that you are interested in
  3. Select the option 'View account details' to see your account name, account type, account number, sort code and bank address
  4. If you have multiple accounts you may need to expand the account row to see 'View account details'

To find out more about your account and your benefits visit Manage your Current Account

To find out more about any other accounts you may have visit:

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Telephone Banking

Personal Customers - 03457 242424 (Overseas +44 131 5498888)
Business Customers - 0345 6002230 (Overseas +44 131 5498888)
Minicom: 0800 404 6160
Open 24 hours a day.
Calls may be recorded.
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Please have your Customer Number and security number ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Digital Banking.

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