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How do I switch a direct debit from one account to another?

To switch a direct debit from one account to another you would need to contact us.

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Once switched, the direct debits will show on Digital Banking for the new account after the first payment has been taken.

To keep your accounts tidy and up to date, you can remove the original direct debits, which will show as 'Amended', by cancelling them.

When switching direct debits, only one payment is ever taken, and this will be in line with your new direct debit details.

To view your existing direct debits:

  1. Log in to your Digital Banking service at www.rbsdigital.com (opens in a new window)
  2. Once logged in select 'Payments and transfers' from the left hand menu.
  3. Select 'Manage direct debits' from the 'Direct debits' section.
  4. This will take you to your existing direct debits where you can view and cancel them.