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I have not received a debit card, what should I do?

If you are expecting a new debit card it should be with you within 5 working days. If you do not receive your card in that time, please contact us.

However, please be aware that if you haven't used your card for a period of at least 13 months prior to expiry, we don't automatically replace your card. If at any time you go on to require a card, please contact telephone banking and our staff would be more than happy to order you one.

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