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To set up alerts on your account:

  1. Log into Digital Banking at www.digitalbanking.rbs.co.uk (opens in a new window)
  2. From the main menu select the 'Alerts' option.
  3. From the 'Alerts' page select the 'Manage alerts' button
  4. You will then be able to view and amend the alerts on your account.

If you cannot see a 'Manage alerts' button you will need to provide us with your email address and/or your mobile phone number using the 'Your details' section of Digital Banking.

Please note: if you have provided us with a valid UK mobile number, then you will automatically receive Activity Alerts.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Digital Banking or our website

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Where can I find more information on my Child Trust Fund (CTF)?

For every child born on or after 1 September 2002 until 2nd January 2011, where the parent was eligible for Child Benefit, the Government issued a voucher

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Sign up for NatWest Rooster Money and download the app. You must have the latest version of the app which you can get or update from your app store You'

What is Video Banking?

Video Banking is a service where you can speak to us about our range of products and get a free face-to-face Financial Health Check wherever you are, at a

What is the NatWest Rooster Money offer?

A free 12-month subscription to the Rooster Card. This usually costs £1.99 per month or £19.99 per year. A Rooster Card subscription includes:

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Please see below for our FAQs on biometric. Register for Biometrics How does biometric work? Biometrics and my phone Don't want to use Biometrics

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We'll update the Branch bank holiday opening hours (opens in a new window) page with the bank holiday hours and in our branches. Royal Bank of

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NatWest Rooster Money is a family pocket money app and card for kids. NatWest Rooster Money starts children on their journey to money confidence.

How do I get the 12-month free subscription to Rooster Card?

Download the NatWest Rooster Money app and sign up. You must have the latest version of the app which you can get or update from your app store Follow the