Looking for answers
Ask a question

Can I turn off paper statements?

Please note: Credit Card Online Services will be closing at the end of July.

To manage your paperless preferences for your credit card, please log in to Digital Banking or download the Mobile App. If you’ve not got an account yet, please register for Digital Banking.

www.rbsdigital.com (opens in a new window)

You can opt-out of receiving paper statements for selected accounts.

  1. Log in to Digital Banking at www.rbsdigital.com (opens in a new window)
  2. Select 'Paperless setting' from the main menu
  3. Follow the on screen instructions

If you want to stop receiving credit card statements by post, you can do this through Credit Card Online Services. Find out more about Credit Card Online Services (opens in a new window).