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How do I cancel a scheduled international payment?

Scheduled international payments can be cancelled up to 4.00 pm (UK time) on the business day before the payment is due to be made.

To cancel a scheduled foreign payment:

  1. Log on to Digital Banking at (opens in a new window)
  2. Select 'Payments and transfers' from the main menu
  3. In the 'International payments' section select 'Manage scheduled payments'
  4. Select the appropriate payment from your list of scheduled payments
  5. Select 'Cancel payment' followed by 'Confirm'

Please note: if you have set up a scheduled payment at a branch, it may not appear in your list of scheduled payments online. Please contact a branch if you wish to amend or cancel this payment.

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The Government has announced new measures to slow the spread of coronavirus. To help us all stay safe and well, our branches will be operating reduced opening hours and we will only be able to support you with critical banking needs. With immediate effect all our branches will be open Monday to Friday 10am – 1pm.
Some branches have had to close, please see our Branch Closures notice (PDF) for further information on branch closures.

Find your nearest branch using our branch locator (opens in a new window).