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What is Rapport?

Rapport Software is free security software we recommend to help protect yourself online from the financial security experts at IBM.

How Rapport protects you

  • Confirms that you're connected to our website
  • Shields your Online Banking details from prying eyes
  • Protects your card details when shopping online

Rapport works with your existing antivirus and firewall software - it's not designed to replace this valuable protection.

Why choose Rapport?

  • Peace of mind - Rapport visibly reassures you that you're connected to your bank, and not a fraudulent website
  • Protect your passwords - shut out criminals spying on your Online Banking details
  • Safeguard your identity - identity theft is one of the fastest-growing threats in the UK
  • Well proven - Part of IBM, Rapport was developed by the online security experts at IBM

Easy to use

  • Ready to protect - as soon as you download it, the software is ready to protect your Online Banking with Royal Bank of Scotland
  • Flexible - you can set up the software to protect any website that uses private or personal data
  • Ahead of the game - Rapport stops fraudsters in their tracks, without relying on constant updates
  • Fast - Rapport is a very small piece of software designed to let your computer work just as quickly as before

An extra layer

Simply keep your current protection in place, and enjoy the extra protection of Rapport.

Find out more about Rapport (opens in a new window).

I've got a problem with IBM's Rapport software. Can I get help?

Yes, you may find an answer to the problem you're experiencing in IBM's Frequently Asked Questions on Rapport (opens in a new window).

If you can't find an answer then please report the problem to IBM (opens in a new window).

Will using IBM Rapport software slow down my computer?

No, it should not. Rapport is designed not to slow down your computer.

In case you experience any issues after downloading and installing Rapport, please contact IBM (opens in a new window) who can help.