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How can I amend a standing order?

You can amend a standing order using Digital Banking, mobile banking, by contacting telephone banking or by going in to a branch.

Amend a standing order online

Please note: You may need a card-reader and a card you can use with that reader to complete this process.

We require at least 3 working days notice to amend your standing order online.

  1. Log in to www.rbsdigital.com (opens in a new window) at www.rbsdigital.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section, select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
  5. If required amend the payee details and then select 'next'
  6. If required amend the payment details and then select 'next'
  7. Please select 'Confirm' to complete your request.
  8. Confirm the details are correct and if required authorise the changes using your card-reader
  9. Select 'Confirm' button to complete

Using mobile banking

We require at least 3 working days notice to amend your standing order.

  1. Log in to your mobile app.
  2. Select the account that the standing order comes out from
  3. Select the 'Standing Orders' option
  4. Select the standing order you want to amend.
  5. Select 'Amend' in the top right of the screen
  6. Follow the on screen steps to change the payee name, payment amount, next payment date and frequency
  7. Review and confirm the details.