Ask a question

How can I amend a standing order?

Personal current accounts

You can amend a standing order using Digital Banking, mobile banking, or by contacting telephone banking.

Amend a standing order online

Please note: You may need a card-reader and a card you can use with that reader to complete this process.

We require at least 3 working days notice to amend your standing order online.

  1. Log in to www.digitalbanking.rbs.co.uk (opens in a new window) at www.digitalbanking.rbs.co.uk (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section, select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
  5. If required amend the payee details and then select 'next'
  6. If required amend the payment details and then select 'next'
  7. Please select 'Confirm' to complete your request.
  8. Confirm the details are correct and if required authorise the changes using your card-reader
  9. Select 'Confirm' button to complete

Using mobile banking

We require at least 3 working days notice to amend your standing order.

  1. Log in to your mobile app.
  2. Select the account that the standing order comes out from
  3. Select the 'Standing Orders' option
  4. Select the standing order you want to amend.
  5. Select 'Amend' in the top right of the screen
  6. Follow the on screen steps to change the payee name, regular payment amount, next payment amount, and frequency

Business current accounts

You can amend a standing order using Digital Banking, mobile banking, or by contacting telephone banking.

Amend a standing order online

Please note: You may need a card-reader and a card you can use with that reader to complete this process.

We require at least 3 working days notice to amend your standing order online.

  1. Log in to www.digitalbanking.rbs.co.uk (opens in a new window) at www.digitalbanking.rbs.co.uk (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section, select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
  5. If required amend the payee details and then select 'next'
  6. If required amend the payment details and then select 'next'
  7. Please select 'Confirm' to complete your request.
  8. Confirm the details are correct and if required authorise the changes using your card-reader
  9. Select 'Confirm' button to complete

Using mobile banking

We require at least 3 working days notice to amend your standing order.

  1. Log in to your mobile app.
  2. Select the account that the standing order comes out from
  3. Select the 'Standing Orders' option
  4. Select the standing order you want to amend.
  5. Select 'Amend' in the top right of the screen
  6. Follow the on screen steps to change the payee name, regular payment amount, next payment amount, and frequency

Using the digital form

If you don't have access to Digital Banking, you can manage your standing orders using our digital standing order form (opens in a new window).

The form will ask you for the email addresses of the people with signing permissions on the account.

We'll then email your signatories and ask them to authorise the request by uploading an image of their signature.

For more help managing your account, please visit our managing your accounts hub (opens in a new window).

If you don't have Digital Banking yet, you can learn more here (opens in a new window).